Privacy Policy

1. Introduction

At Senior Homeowner Solutions (“Company,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

When you fill out a form, request information, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Property address
  • Mailing address
  • Any additional information you voluntarily provide

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Time spent on pages
  • Referral source
  • Cookies and tracking data

C. Information from Third Parties

We may receive information from:

  • Marketing and advertising partners
  • Analytics providers
  • Publicly available property records

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide requested services
  • Evaluate properties or provide service estimates
  • Communicate with you via phone, email, or text
  • Send marketing and promotional materials
  • Improve website functionality and performance
  • Analyze trends and user behavior
  • Comply with legal obligations

4. Communications & Consent

By submitting your contact information on our website, you consent to receive communications from us, including:

  • Phone calls (including automated or prerecorded calls)
  • Text messages (including automated SMS)
  • Emails

Message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying “STOP” to text messages or clicking the unsubscribe link in emails.

5. Sharing of Information

We may share your information with:

  • Business partners or affiliated companies
  • Real estate professionals or service providers
  • Marketing and advertising vendors
  • Legal authorities when required by law

We do not sell your personal information for direct monetary payment. However, certain data sharing for advertising purposes may be considered a “sale” under applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Personalize user experience
  • Deliver relevant advertising

You can disable cookies through your browser settings, but some website features may not function properly.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or storage system can be guaranteed to be 100% secure.

8. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill business purposes
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of certain data sharing

To exercise your rights, contact us at:

Email: [Insert Email Address]

We may verify your identity before fulfilling your request.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of those changes.

13. Contact Information

If you have questions about this Privacy Policy, please contact:

Senior Homeowner Solutions
Email: [email protected]
Phone: (650) 242-4001
Mailing Address: 97 Boston Ave, San Jose, CA 95128